Main Frequently made mistakes during reservation

Frequently made mistakes during reservation

Our airline recommends that before departure you carefully check the itinerary for compliance with the data specified in the passenger's identity document.

It is important that you correctly indicate the following information on the ticket:

  • surname and name in the correct order (for example, Ivanov Ivan); first letters of a name and surname;
  • number of passport or other identification document;
  • passenger age.

Nota bene!
If you change your surname after confirming the ticket (for marriage, divorce, etc.), you must return the ticket and confirm another ticket with new passport data.
An air ticket cannot be reconfirmed for another passenger!

If you find such errors or typos in your itinerary receipt, contact the online store support by phone +7 495 478-49-44 or send an email to: