Main Frequently made mistakes during reservation

Frequently made mistakes during reservation

Our airline recommends that before departure you carefully check the itinerary for compliance with the data specified in the passenger's identity document.

It is important that you correctly indicate the following information on the ticket:

  • surname and name in the correct order (for example, Ivanov Ivan);
  • number of passport or other identification document;
  • passenger age.

Nota bene!
If you change your surname after confirming the ticket (for marriage, divorce, etc.), you must return the ticket and confirm another ticket with new passport data.
An air ticket cannot be reconfirmed for another passenger!

If you find such errors or typos in your itinerary receipt, contact us via phone +7 495 478-49-44 or send an email to: