Main Contacts

Contacts

Limited Liability Company “Ikar”
Legal address: 663021, Krasnoyarsk territry, Yemelianovsky region, Airport Krasnoyarsk, building 101
Actual address: 660020, Krasnoyarsk territry, Zhelyabova street, 6, building 2
Address for correspondence: 660020, Krasnoyarsk territry, Zhelyabova street, 6, building 2

For passengers:

Subject Contact phone E-mail for requests Additional Information
Reference information, transportation rules:

Moscow:
+7 (495) 478-49-44

Regions:
8 (800) 222-49-44
bilet@pegasfly.com
or
the place of purchase of the ticket.
 
Additional services:

bilet@pegasfly.com
or
the place of purchase of the ticket.
Terms of treatment (before departure):

  • meals – over 24 h
  • animal transportation – over 24 h
  • passengers with disabilities – over 48 h
Information on the time of departure/arrival of the flight Online timetable  
Purchase a ticket pegasfly.com
or
any ticket office in your city.
 
Acknowledgments, suggestions, complaints info@pegasfly.com
Claims containing material demands, due to flight delays, late delivery, damage, loss of baggage. Address for correspondence: 660020, Krasnoyarsk territry, Zhelyabova street, 6, building 2 Download detailed information.
Confirmation of a flight pax@ikar.aero Download detailed information.
Download application. (RU)
search of a baggage lf@pegasfly.com  
baggage damage at the airport in the service Lost & Found
or
info@pegasfly.com
 
Change in the passenger data, exchange/refund of the ticket When buying on the airline website — bilet@pegasfly.com,
else — the place of purchase of the ticket.
Rules exchange and refund of the ticket.